5.0★
Shopify App Store rating. Every review, five stars.Surveys for Shopify
Know exactly why customers buy.
Census asks the right question at the right moment, on the thank-you page, on-site and at the till, then turns every answer into attribution you can trust and zero-party data you can act on.
★ 5.0 on the Shopify App Store
400+ brands
Unlimited responses, free
One app, every moment
Post-purchase
On-site
In-store
Trusted by 400+ Shopify brands, including
RepresentA.P.C.Sunspel
Oh PollyThe Frankie ShopNEOM Organics
Victoria BeckhamFinisterreAstrid & Miyu
TimexJoseph Joseph
The Body ShopGuessDaniel Wellington
Fairfax & FavorCambridge Satchel CoOner Active
SchöffelAncient + BraveLords & Labradors
CreedWomen’s Best
Shopify tells you what happened.
Census tells you why it happened.
25%
Typical submission rate. Some brands see far higher.42
Proven questions in the bank, across six categories.400+
Brands collecting zero-party data with Census today.How it works
Live in minutes.
Learning for years.
No developers, no theme edits, no pixel gymnastics. Census installs as a native Shopify app block and starts collecting from your very next order.
01
Switch it on
Install from the App Store and drop the Census block onto your thank-you page in one click. Fully compatible with Checkout Extensibility, speed-tested by Shopify with zero performance cost.
02
Ask the right people
Start from the question bank or write your own, then let rules target each question by device, shipping country, cart contents, product type and customer history.
03
Act on every answer
AI labels sentiment and topics, scores satisfaction and writes a plain-English brief. Answers flow into tags, properties, Shopify Flow, Slack and your CRM automatically.
Where Census asks
One app. Every moment that matters.
The same survey engine meets your customer wherever the insight is freshest, from the checkout confirmation to the shop floor, plus quick polls you can drop anywhere on your storefront. Switch a surface to see how it embeds.
Converts A single, well-timed question beats an email a week later.
Recovers Catch objections and competitor leakage before the tab closes.
Unifies Online and offline feedback in one dashboard.
Not a mockup
Census, live on real Shopify stores.
This is the real widget on a real thank-you page, not a render. The same block installs on your store in a click, styled to match your brand.
The Census post-purchase survey on ThruDark, answered and submitted right on the order confirmation page.
The targeting engine
Change the shopper. Watch the question change.
This is the heart of Census. You would never ask a loyal customer where they first heard of you. Rules make sure every shopper gets the single question worth asking them.
Customer
Device
Product type
Order context
Where did you first hear about us?
Rule matched: a first-time customer, so Census asks the attribution question to credit the right channel.
Understand automatically
AI reads every answer, so you don’t have to.
Census scores satisfaction, splits sentiment, labels responses by topic and writes you a monthly brief. Thousands of comments, summarised into the few things worth acting on.
What brands learn
The questions that move decisions.
These are the plays Vervaunt runs on real client stores. Each one turns a single question into a number you can act on.
Attribution · the new channel
Measure who found you through ChatGPT.
AI search is now a real discovery channel, and it is invisible to your analytics because referral data rarely passes through. Add the option to your attribution question and Census counts it. References to LLMs in Census attribution surveys have grown sharply, month on month.
Signal · LLM mentions up ~250% across ~400 brands, Jun 2025 to May 2026
Gifting
70%
of orders were bought as gifts at the 2024 peak, up from a ~25% baseline.
Gifting intelligence
See the gifting season start before it shows in revenue.
Ask “who are you buying for?” and Census reveals when self-purchase tips into gifting. The uplift starts around mid-August, which is your cue to merchandise gift sets, add gift receipts and suppress invoices.
Exit-intent
Find out why carts really get abandoned.
When a shopper moves to leave, Census asks the main reason: pricing, delivery, stock or missing information. The free-text follow-up is where the gold is, like “found it cheaper on ASOS,” telling you exactly where you are losing to competitors.
Turns abandonment into a ranked list of fixes
Product
Sizing & product gaps
Catch the sizing confusion and missing details that quietly cost you conversions and drive returns.
Quality
Bugs after a launch
Fresh off a replatform? Ask directly about bugs and feed a prioritised backlog from real customer reports.
International
Barriers by market
Surface duties, shipping cost and payment friction for shoppers outside your home country.
Never start from a blank page
A question bank refined on real stores.
42 proven questions across six categories, shaped by Vervaunt on client stores over years. Add one in a click, or write your own. Browse the bank.
Core questions
Answers that go to work
Every response, routed automatically.
Zero-party data is only useful if it moves. Census writes answers back to Shopify, fires real-time alerts, and syncs to the tools your team already lives in.
Census survey response
Trigger · negative sentiment
Send Slack message
Action · #cx-alerts
Census app · now
New negative response on Order #4102: “Checkout kept rejecting my card.” Rating 3/10.
- Real-time Slack alerts via Shopify Flow. Pre-built templates for new responses, new post-purchase responses and new negative responses, ready to switch on.
-
Shopify customer tags & properties. Store any answer on the customer record, like
census-nps-9orgift-buyer, ready to segment. - CRM, CDP & BI export. Push clean data to Klaviyo, Ometria, Gorgias and your warehouse, or export everything to CSV.
- Scheduled digests. Daily, weekly or monthly summaries in your inbox, so the whole team stays close to the customer.
Join the dots
One answer today. Next year’s order tomorrow.
A gift buyer is a signal with a shelf life. Census tags them the moment they tell you, so Shopify Flow and your CRM can bring them back at exactly the right time.
01
They tell you it’s a gift
On the thank-you page, Census asks who the order is for. The shopper taps one option.
Who are you buying for?A gift for someone
02
Census tags the customer
The answer writes back to Shopify as customer tags, with the order date attached.
gift-buyergifted:2026-12-1803
Shopify Flow waits
A Flow holds the customer until the gifting window opens again, roughly eleven months on.
Hold until 1 Dec 2027
04
Your CRM brings them back
Klaviyo sends a timely, personal nudge, right when they are likely shopping for gifts again.
Need another gift this year?Last December you found the perfect one. Here are this year’s picks.
Everything in the box
Lean app. Serious range.
The building blocks behind every Census survey, from the question bank to the data that comes out the other side.
Question bank
42 proven questions across six categories, refined on real client stores and ready in one click.
Free planDynamic rules
Segment questions by device, shipping address, cart items, product type, tags and customer history.
PremiumAI analysis
Sentiment and topic labels on every response, satisfaction scoring, and a monthly brief with recommendations.
PremiumReports & digests
Satisfaction score, sentiment split, submission rate and per-question analytics, in-app and in your inbox.
Free planData flows
Write answers to tags and properties, trigger Shopify Flow and Slack in real time, and export to CRM, CDP or BI.
PremiumOn-brand styling
Fonts, colours and logo controls per element, branding removal, and a custom CSS escape hatch.
PremiumLocalisation
English, French, Spanish, German and Polish out of the box, plus per-market overrides via Translate & Adapt.
PremiumZero speed cost
Speed-tested by Shopify with officially no performance impact. Your Core Web Vitals never hear about it.
Every planWhat merchants say
Loved by the brands you know.
5.0
★★★★★
Wonderful app that we’ve used in collaboration with our new site launch to gather feedback from our customers and give us peace of mind. Quick to set up and easy to digest results… stylised much cleaner than previous apps we’ve used.
★★★★★
Really well thought out and powerful tool. We’ve gained some valuable insights into our customer acquisitions and even some feedback on site functions. Highly recommended.
★★★★★
A high-quality, cost-effective app that has been a game-changer for our business… This valuable data has given us deeper customer insights, enabling us to refine our strategy in ways we couldn’t achieve before.
★★★★★
Very useful to have at the check out to find out more about our marketing efforts as well as issues with the site. Very easy to install.
Plays well with your stack
Native to Shopify. Open to everything else.
Census is built on Shopify primitives and connects to the platforms your marketing, CX and data teams already run.
Built in
Native to Shopify
No connectors, no middlewareShopify CheckoutNative
Shopify FlowNative
Shopify POSNative
Translate & AdaptNative
Routes to
The tools your team already runs
Marketing, CX & dataSlackVia Flow
KlaviyoPartner
GorgiasPartner
+ OthersBespoke
Pricing
Start free. Upgrade when the answers pay for it.
Unlimited responses on every plan, including Free. No response caps, no per-answer pricing, no surprises.
Free
$0forever
Prove the value with proven questions and unlimited responses.
- Unlimited survey responses
- Full question bank
- View every response
- Core dashboard metrics
Most popular
Premium
$25/ month
Custom questions, dynamic rules and AI analysis for growing brands.
- Everything in Free
- Custom questions, all four formats
- Dynamic rule-based targeting
- AI takeaways & response labels
- Full styling control, no Census branding
- Export all data & feedback
Billed in USD every 30 days
Platinum
$50/ month
Add on-site and in-store surveys for the full customer picture.
- Everything in Premium
- On-site surveys for live browsers
- Page & URL targeting rules
- Shopify POS surveys in-store
- Export on-site survey data
Keep exploring
This page is the overview. Go deeper.
Features, pricing and the setup guides each live on their own page. Pick where to head next.
Census · by Vervaunt Labs
Stop guessing.
Start asking.
Your next order is minutes away. It could arrive with an answer attached.